Points clés Expérience confirmée de 5+ ans en administration commerciale, idéalement en environnement technique ou santé Maîtrise des outils ERP/CRM et excellente maîtrise d’Excel et du reporting Capacité démontrée à gérer les priorités, des dossiers complexes et à maintenir une rigueur administrative élevée Excellentes compétences relationnelles : diplomatie et fermeté dans la gestion client Capacité à illustrer son expérience par des exemples concrets (outils utilisés, gestion des conflits, méthodes de reporting) Description du poste Assurer la gestion complète des ventes : traitement des commandes, devis et facturation Être l’interlocuteur principal des clients et gérer les demandes avec réactivité Coordonner avec les équipes internes (technique, logistique) pour garantir le bon déploiement des solutions Mettre à jour et fiabiliser les données dans le CRM Assurer le suivi des commandes et le respect des délais et engagements Produire des reportings réguliers et suivre les indicateurs de performance Participer à l’amélioration continue des processus et de l’expérience client Profil recherché Formation Bac+2 (BTS, DUT) en commerce, gestion ou administration Minimum 5 ans d’expérience sur un poste similaire Excellente organisation et capacité à gérer plusieurs priorités simultanément Très bon relationnel avec une forte orientation service client Aisance avec les outils digitaux (ERP, CRM, Excel) et l’analyse de données Esprit proactif, rigoureux et orienté solution Une expérience en environnement technique ou santé est un plus Avantages: Participation selon l’accord d’entreprise après 3 mois d’ancienneté Mutuelle d’entreprise prise en charge à 50 % par l’employeur Tickets restaurant de 10 € pris en charge à 60 % par l’employeur après 3 mois d’ancienneté Accès aux avantages du CSE Application The questions in this form are by the hiring manager for initial screeningWhat is your level of French Language Skill? *SelectNoneConversationalProfessionalNativeWhat is your level of English Language Skill? *SelectNoneConversationalProfessionalNativePlease specify your eligibility to work in job location ( mention Citizenship, EU/EFTA Passport, etc.) *What is your current location / city? *Do you currently live in a job location or nearby areas, or would you be willing to relocate on your own? *What is your highest level of education: *How many years of experience do you have as a Sales Assistant? *How many years of experience do you have using CRM and ERP tools to manage and track orders? Which systems have you worked with? *Tell us about a time you had to manage several urgent tasks at once. How did you decide what to do first while keeping your work accurate? *How do you handle an unhappy customer while still enforcing internal rules and procedures? Please give an example. *What method do you use to turn raw data into clear, concise, and actionable reports for management? *What sales targets or volumes have you handled (e.g., leads per month, conversion rates, or revenue contribution)? *Are you currently employed? *If you are not currently employed, please provide the reason for leaving your last position. *The client would like to know the reason you are considering a job change: *Below are some ideas you can choose from to express your motivation for this job. Please write 2-3 lines, and feel free to write in your native language. Passion for the Industry, Desire for Professional Development, Desire for Job Stability and Career Growth, Attraction to the Job Role and Responsibilities, Desire for New Challenges, Opportunities for Impact, etc. How interested are you in this position after reviewing the job description, and what motivates you to apply? *Are you actively searching for jobs? *Do you have other ongoing recruiting processes? If yes, then what is your current stage (Early stage, Advanced stage, Well advanced stage)? *Are you willing to move to a different city if the job demands it? *What is your current annual gross salary ( EUR ) ? *What are your current benefits (bonus etc)? *What is your desired annual gross salary ( EUR ) ? *What are your desired benefits (bonus etc)? *What is your notice period (in weeks)? *Full Legal Name *Email Address *Phone / WhatsApp Number *Please share your LinkedIn profile *Upload Your CV (preferably English). If you are not currently employed, please include details of your current activities in your CV (e.g., freelancing, pursuing further studies, job hunting, etc.). *Choose FileNo file chosenDelete uploaded file- (Pdf, Doc, Docx)Declaration: I declare that the all above information is accurate and shareable with the hiring manager for initial screening *YesNoSend
